Recently I was able to observe a team member exerting real violence on software tools that he was using for completely unintended purposes. Why? Because he was familiar with them. That is when I realized even more clearly that excessive degrees of knowledge and familiarity can represent an important obstacle in an age where we […]

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You’ve got to be kidding!

When you were a little kid as you grew up everything was new to you, and you were ready to take it all in, without any preconceptions. Neoteny is the persistence of childlike qualities in adulthood, and it is an essential behavioral adaptation in today’s rapidly changing world. The universe is a black box to a child. A fascinating

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