Why is it that so many of us have negative experiences with customer support in some organizations? They don’t realize that those experiences can fundamentally taint the ability of enjoying the products and services that otherwise we would keep using for a much longer time. Is it possible to evolve support services, and an organizational […]
Can Support Ever Shine? Read More »
In its recent meeting dedicated to artificial intelligence, Tesla made a bombshell announcement at the very end: next year they will present the prototype of a humanoid robot capable of executing tasks that are today done by humans. This announcement is the opening salvo of a new era of humanoid robots among us, and we
A New Era of Humanoid Robots Read More »
Can businesses adapt to exponential changes rapidly enough with their own internal resources? With ecommerce, for example, they had literally a decade or two to internalize the capabilities. Even so, companies like Walmart wasted billions of dollars getting things wrong, and they were lucky, at least for the moment, to have had the time to
Permeable Business Models Read More »
Many of us barely realize, but the abundance that our society is able to provide is creating problems that we have to address, similarly to how we have addressed problems of scarcity in the past. The most fundamental scarcity or abundance that we know and recognize readily is that of food. Humanity’s history has been
The Challenges of Abundance Read More »
We live in glorious times. 1000 years from now people will look back and wonder: “How was it to live in the 21st century?” Did we realize what we were going through and how fundamental the decisions that we made would be seen in the future? There are unique moments in history that we recognize
We aim to build the cleverest software agents and robots, excited about the possibilities of artificial intelligence. We aim to build the smartest possible programs that serve us. But what if this approach was the opposite of what we should aim for? What if we instead aimed to build a set of AI components that
Should AI be Dumb Instead of Smart? Read More »
With the launch of the suborbital flights of Virgin Galactic and Blue Origin there have been a lot of online and offline conversations around how society should look at these initiatives, positively or negatively. They do represent a good example to evaluate the interactions and the implications of allocating private wealth, and driving a common
Is Space Tourism Worth it? Read More »
The recent series Loki explores interesting themes in a smart way of what is the nature of reality, our perception of free will. It may be surprising to you that reality is not necessarily a fixed and definitive system, but we constantly push against its boundaries. Why are the laws and parameters of our particular
Megaverse, Multiverse and Metaverse Read More »
I was interviewed for Amazing Block’s Podcast called “TOKENIZING EVERYTHING!” about accelerating Blockchain adoption. Below you can find the video and the transcription: HostWelcome to the 34th episode of Tokenizing Everything, our weekly interview series with thought leaders in the blockchain industry. Today’s guest is David Orban, managing advisor at Beyond Enterprizes. Before we begin,
Amazing Block’s Podcast: TOKENIZING EVERYTHING! Read More »
Self driving cars have been part of our imagination and technological aspirations for a long time. Now that they are here, the question is not if their features are ready for us, but if we are ready for them. This is not a dream anymore, and it is urgent that we not only think about
Self Driving Cars are Here: Are We Ready? Read More »
