Tag: Learning

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Unlearning

Recently I was able to observe a team member exerting real violence on software tools that he was using for…

· 2 min read EN

Can Support Ever Shine?

Why is it that so many of us have negative experiences with customer support in some organizations? They don’t realize…

· 2 min read EN

Glorious Times

We live in glorious times. 1000 years from now people will look back and wonder: “How was it to live…

· 1 min read EN

Learn to Earn

What is the value of knowledge? And how can you both acquire and then deploy knowledge in order to leverage…

· 1 min read EN

Jolting Decentralization

Technological change not only accelerates. It is jolting. What are the consequences of this jolting technological change? Several years ago,…

· 1 min read EN

Tools for Resilience

In this past year we have learned how important it is to be resilient. The tools that we can apply…

· 2 min read EN